Account service

Count on the support of our committed team

Your questions deserve thoughtful answers. Your emails deserve quick responses. Our agile team is there for you whether it's working to get you faster turnaround times on claims or answering a new request. We're committed to listening to your feedback and evolving with your needs, so we can better help you manage your business.

We offer support in four key areas:

Training and education

  • Understand our processes and product offerings, so you can start selling quickly
  • Learn more through webinars, online resources, and personalized assistance

Quoting and new business development

  • Have access to comprehensive onboarding and sales support every step of the way
  • Learn how to best optimize our rapid quoting and customizable proposal tools

Enrollment and managing inforce clients

  • Receive enrollment assistance for a first-time setup or renewal
  • Streamline renewals with one-click acceptance of auto-renewals

Issue resolution

  • Resolve any issue with the support of your Regional Account Manager or Sales Executive
  • Get answers quickly through our online platform or via phone

NEW MEXICO EMPLOYERS, BROKERS AND RESIDENTS: Please be advised that this Suite of Insurance Products section of our website is not currently directed to, applicable to, or intended for any person or business residing in the state of New Mexico.

Group insurance products are issued by Equitable Financial Life Insurance Company (Equitable Financial) (NY, NY); Equitable Financial Life Insurance Company of America (Equitable America), an AZ stock company with main administrative headquarters in Jersey City, NJ or by unaffiliated third-party issuers.  Some products are not available in all states.  Equitable and Equitable America have sole responsibility for their own insurance and claims obligations.

HIPAA  |  Legal

GE-2282907 (06/2019) (Exp. 06/2021)