File a claim

Our condolences for the loss of your loved one.

We know this is a difficult time for you and we want to do all we can to help you through it.

Step 1

Start a claim

We’ll ask you a few questions and send you the claim forms you need to complete.

Notify Equitable

See what you will need

Name and SSN of the deceased
Date of death
A bit about yourself and any beneficiaries

Step 2

Return claim forms

Once your forms are complete, mail them to Equitable.

How to return forms

See what you will need

Completed claims forms

Step 3

Forms reviewed by Equitable

You can log into your online account and view the progress of your claim anytime.

Claim status

See what you need to register

Claim ID number provided by Equitable
Social Security or Tax Id Number

We're here for you

If you have questions or need help with this process, call us between 8:30 AM and 4:30 PM (ET), Monday through Friday.

Annuity claims call:
(800) 789-7771

Life claims call:
(800) 777-6510

EQUI-VEST claims call:
(800) 628-6673

Don't see your product here?

Employee Benefits claims call:
(866) 274-9887

Death After Retirement/Group Pension/Annuity Benefits:
(800) 245-1230
Know which forms you will need?

Visit the claims forms library

Resources for you

Coping with loss is hard, even without the legal and financial issues that come with it. Our beneficiary resources can help you through this difficult time.