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Today’s fast-moving financial landscape provides clients with more options, greater access to information, and higher expectations than ever before. Experienced financial advisors know that to stand out, they must evolve existing strategies by adopting new ideas and approaches to meet current multigenerational goals.
Your clients are already benefiting from your guidance. By continually distinguishing your practice, you are building sustainability that positions you for the Great Wealth Transfer and other industry shifts. Ultimately, retaining and growing your client base depends on your strategic approach based on value, experience, and personalization. The way forward lies not in chasing trends but in delivering greater impact through differentiation based on transparency, trust and tailoring.
Exceed client expectations by focusing on their priorities across life and wealth stages and through generations. Skilled financial professionals differentiate themselves by understanding the need for a holistic and sustainable portfolio that addresses both growth and protection, including adaptability in times of change and the value of guaranteed income in retirement. This is how trust and long-term client relationships are built, and how a referral-worthy practice remains resilient.
Real experience shows up when it’s needed most. In uncertain times such as global conflict, market turbulence, and economic shifts, clients are looking for guidance, not hindsight.
Proactivity is key. Frame events through the lens of the client’s financial plan. Anticipate concerns and offer clarity before questions arise. Highlight the flexibility built into their strategy so they feel empowered, not reactive. Informed clients stay the course, and confident clients become loyal ones when they embrace the growth and protection strategies you recommend.
Financial planning tools can scale communication, but they can’t replace human connection. As automation becomes increasingly universal, clients still want to feel seen, heard, and understood - many Millennials want personal advice from a human advisor. You’re already established – take a step further by pairing both technology and personal support and guidance, especially during a client’s emotionally difficult times. They’ll feel more secure about their financial story with both your presence and data-driven insights that inform the strategy.
It's also important to help clients recognize the tie-in between their values, plans, and purpose and, in effect, showing them what’s possible. When advice is rooted in real-life goals and insights, not just numbers, it creates emotional connectedness. That’s what makes meaningful relationships last through life changes and market trends.
As Baby Boomers retire, a massive generational wealth transfer is underway. Each generation brings different values, goals, and concerns. Advisors can connect with entire families now, focusing on two key strategies: helping to manage wealth through tax-efficient withdrawals and minimizing risk with diversified portfolios. This two-pronged approach supports sustainable wealth management and financial security for all generations at the table.
Connect with your clients and their future heirs through personalized, adaptable outreach—whether in person, virtually, or asynchronously. Then you can provide strategic recommendations on things like guaranteed lifetime income, wealth preservation, risk mitigation, and a holistic approach to your clients’ goals, setting you apart and positioning you as the family’s long-term financial professional.
In today’s competitive and fast-evolving financial landscape, differentiation comes from delivering value rooted in trust, transparency, and personalized guidance.
While technology can enhance communication, it’s not a replacement. Personal connections and empathy are more important than ever, especially when it comes to deepening relationships and fostering loyalty. It’s especially important in developing a multigenerational approach that addresses evolving family dynamics and goals while positioning yourself along with your team as lifelong trusted advisors.
By developing genuine relationships and continuously adapting their strategies, advisors can effectively address client priorities with growth and protection plans, while also ensuring their practice remains relevant, unique, and strong for the future.
IMPORTANT
For purposes of this discussion, “advisor” is used as a general term to describe insurance/annuity, investment sales, and advisory professionals who may hold licensing as insurance agents, registrations with broker-dealers, and registrations as investment advisory representatives (IAR) of registered investment advisors, respectively. “Advisor” in this context is not intended to necessarily refer to IAR offered fee-based financial advisory/planning services.
Equitable is the brand name of Equitable Holdings, Inc. and its family of companies, including Equitable Financial Life Insurance Company (1345 Avenue of the Americas, NY, NY); Equitable Financial Life Insurance Company of America, AZ stock company with an administrative office located in Charlotte, NC; Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI & TN); and Equitable Distributors, LLC.
©2025 Equitable Holdings, Inc. All rights reserved.
GE- 8545702.1 (11/2025) (Exp. 11/2029)