Account support

Structured Capital Strategies

Welcome to customer support. Here you will find forms, contact information, answers to common questions and more.

Phone

(877) 899-3743

Monday - Thursday 8:30 AM - 7:00 PM  E.T.
Friday 8:30 AM - 5:30 PM  E.T.

Contributions/Loan repayments

Mailing address

Equitable
Retirement Service Solutions Processing Office
PO Box 1016
Charlotte, NC 28201-1424

Express mail 

Equitable
Retirement Service Solutions Processing Office
8501 IBM Drive, Ste 150-IR
Charlotte, NC 28262

General inquiries

Mailing address

Equitable
Retirement Service Solutions Processing Office
PO Box 1016
Charlotte, NC 28201-1424

Express mail

Retirement Service Solutions Processing Office
8501 IBM Drive, Ste 150-IR
Charlotte, NC 28262