Sign in
Welcome back
System availability
notice
Welcome to customer support. Here you will find forms, contact information, answers to common questions and more.
Monday - Friday 9:00 AM - 5:00 PM E.T.
Equitable
Benefit Payment Services Group
PO Box 4700
Syracuse, NY 13221
Equitable
Benefit Payment Services Group, MD 37-4
100 Madison St, Suite 1000
Syracuse, NY 13202
Online transactions and forms for products you own are available through MyEquitable.
Equitable is here to help you through this difficult time, You can quickly start your claim online and get personalized assistance when you need it.
By clicking on one of the choices below, you may print the request form on your computer's printer or you can login or enroll for online account access to perform these transactions online.
Change your address, change your name or request a withdrawal (PDF*)
* These forms are Adobe Portable Document Format (PDF) files. You can download the free Adobe Reader here.
When you have completed and signed the form, please return it to the address indicated on the form.