We are continuously improving our digital accessibility, recognizing the importance of having websites that are accessible to the widest possible audience. Should you require assistance or have a Customer Service need, please call (877) 222-2144Skip to main content
Equitable Retirement Service Solutions Processing Office 8501 IBM Drive, Ste 150-IR Charlotte, NC 28262
General inquiries
Mailing address
Equitable
Retirement Service Solutions Processing Office
PO Box 1016
Charlotte, NC 28201-1424
Express mail
Retirement Service Solutions Processing Office 8501 IBM Drive, Ste 150-IR Charlotte, NC 28262
Service request forms*
The following service requests cannot be completed online at this time. A written request by the policy owner must be mailed to our administrative office. By clicking on one of the choices below, you may print the request form on your computer's printer. After completing and signing the form, mail it to the address on the form.
* These forms are Portable Document Format (PDF) files. If your browser is not yet capable of reading PDF files, you can download the free Adobe® Acrobat Reader software at http://www.adobe.com/prodindex/acrobat/readstep.html. Instructions for installation are also found at that location.
When you have completed and signed the form, please return it to the address indicated.
Welcome to Equitable
Effective immediately, please use www.equitable.com to access our website.
Please replace any bookmarks with www.equitable.com.
If you have an account with us, your user ID and password will not change.
Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (Equitable Financial) (NY, NY), Equitable Financial Life Insurance Company of America (Equitable America), an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC). GE-2891061(01/20)
