Head of Service Operations
Christy Chandler is Head of Service Operations for Equitable and a member of the Equitable Operating Committee.
Ms. Chandler leads our operations team, which provides support for our more than 3 million clients, financial professionals and our distribution partners. This includes new business and in-force processing, client and advisor contact centers and field services. She also leads the Corporate Sourcing and Procurement team, which oversees strategic sourcing and vendor management.
Ms. Chandler has amassed two decades of operations and business technology experience within the life and retirement markets. Most recently, she served as Senior Vice President of Global Operations and Services at MetLife, where she was responsible for the operations and service areas of retail life and annuity, long-term care and third-party management. In this capacity, she oversaw end-to-end operational support for new business, billing, remittance, compensation, claims and call centers, among other responsibilities.
Ms. Chandler received a Bachelor’s degree in education from East Central University and a Master of Science degree from the University of Oklahoma. She also holds the FINRA Series 6 and 26 securities industry registrations and has completed courses from the Wharton Virtual Leadership Program.