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Is your office in-network with Equitable dental plans?

To dental providers impacted by the Change Healthcare cyberattack: Equitable is accepting electronic claims using Availity. You should be able to continue to submit electronic claims to Equitable’s payer ID as you would have prior to the Change Healthcare cyberattack. If you are still experiencing difficulty submitting claims as a result of the Change Healthcare cyberattack, please contact us by email at ebcustomerservice@equitable.com or by phone at 866-274-9887 for further information.

You are in-network with Equitable Dental if...

You participate with the following PPO dental networks

Network availability varies by state and is subject to state approval.

Verify your participation status:

Provider directory

Verify member eligibility:

Log in for convenient access to patient information. Check eligibility, claim status deductible balances and more. 

For assistance please contact Customer Service at: (866) 274-9887 or EBCustomerService@equitable.com

Access claims forms:

Claim forms

Where to submit claims
PO Box 2107 Grapevine, TX 76099-2107
Electronic Claims: Payor ID 75261

Claims Utilization Review Guidelines

Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (Equitable Financial) (NY, NY); Equitable Financial Life Insurance Company of America (Equitable America), an AZ stock company with main administrative headquarters in Jersey City, NJ; and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI & TN). All group insurance products are issued either by Equitable Financial or Equitable America, which have sole responsibility for their respective insurance and are backed solely by their claims-paying obligations. Some products are not available in all states.
GE-5520627.1 (03/2023) (Exp. 03/2025)